HUD Release - Nov. 23, 2011
U.S. Department of Housing and Urban Development

Detroit Field Office
Multifamily HUB
Patrick V. McNamara Federal Building
477 Michigan Avenue, Room 1710
Detroit, MI 48226-2592
Tel. (313) 226-7900          FAX (313) 226-2002

TO:                         Owners and Management Agents of HUD Insured, HUD-Held or Direct Loans, Section 202 or                       811 Capital Advances, Project-Based Rental Assistance Contracts, and/or HUD Use Agreements

FROM:                  Susie Sapilewski, Director, Project Management Division

SUBJECT:             Notice H-2011-20 Issued August 16, 2011
Guidelines on Bed Bug Control and Prevention in HUD Insured and Assisted Multifamily Housing

The Detroit Multifamily Hub issued guidance in May of this year to provide owners and agents some information and tools with which to manage the increasing instances of bed bug infestation.  On August 16, 2011 HUD issued Notice H2011-20 which provided national guidance on bed bug control and prevention.  This Notice, which can be found on HUD’s Website,, supersedes our guidance, provides guidance and information on the rights and responsibilities of owners, management agents and tenants with regards to bed bug infestation, and should be read carefully.  Some of the highlights are described in the remainder of this memorandum.

Owners and agents are strongly encouraged to develop an Integrated Pest Management (IPM) Plan to take care of existing infestations and limit the possibility of future infestations.  The Notice sets forth the elements of such a plan.

This Notice describes required actions for owners and agents to take when bed bug infestation is reported by residents, HUD’s Real Estate Assessment Center, or HUD’s Inspector General along with timeframes in which to take these actions.  Note that residents may not be charged the cost of bed bug treatment.

The Department recognizes that treating bed bug infestation may be costly and there may be insufficient funds in a property’s operating account.  If needed, HUD will approve requests for releases from either the Reserve for Replacement or Residual Receipts accounts to pay for the treatment.  Owners and agents whose budgets are approved by the Department should consider, as part of an ongoing pest prevention program, increasing their budget line item for pest control.

The Notice also discusses actions owners and agents may take in order to prevent bed bug infestation.  These actions are voluntary and the services delineated in the Notice are to be offered at the owner’s expense.  Owners and agents may not deny tenancy to potential tenants due to any prior infestation, nor may owners and agents provide preferences to tenants base upon prior exposure to bed bugs.